FESTIVAL FAQ

TICKETS: Event tickets must be purchased online from Ticket Spicket. This can be done in advance or at the gate on your smartphone. No cash will be accepted at the gate.

PARKING: All parking, including handicap parking, will be at the Rockwood Office Park, 501 Carr Road, for the duration of the event with quick shuttle bus rides to the festival. Busses equipped with lifts will be available for visitors with wheelchairs and large strollers. Parking at and at Mount Pleasant High School, 5201 Washington Street Extension, will open at 5 p.m.

Visitors are discouraged from parking in neighborhoods and along Washington Street Extension. Those who park in these locations are subject to towing at the owner’s expense.

ACCESSIBILITY: The Ice Cream Festival is accessible and will have handicap shuttles running from the Rockwood Office Park, but please know the ground where the event is held on the grass that is bumpy and uneven and on a gentle slope. The music meadow is in full sun all-day

DOGS AND PETS: Please leave your dog and all other pets at home. This is for the comfort of fellow festival guests and your pets.

COMFORT: Rockwood has hilly, uneven ground and the music meadow is in full sun all day. Please bring your blankets and chairs for your comfort, and wear sunscreen, a hat, and other sun protection. Be sure your shoes are appropriate for uneven ground.

ALCOHOL: You must be 21 to purchase and consume alcohol. Festival guests who violate this expectation will be dealt with by the New Castle County Police.

SMOKING/TOBACCO: Every New Castle County parks are non-smoking. Consumption of tobacco of any kind is prohibited at this event.

BEHAVIOR: All festival guests are expected to treat fellow guests and staff with the utmost respect. Guests who are not able to remain respectful will be removed from the event by the New Castle County Police.

WEAPONS: Weapons of any kind are prohibited in New Castle County Parks. Please leave them at home.

SAFETY: Festival guests are expected to be alert and pay attention to all announcements relating to weather and safety.

INCLEMENT AND SEVERE WEATHER: In the case of bad or severe weather on the day of the event, updates will be posted on the Happenings Facebook Page, The Ice Cream Festival Facebook Event Page, through Instagram, and Twitter, as well as on our event hotline. Please call (302) 395-5659 for updates. For severe weather during the event, please listen to all announcements and follow instructions quickly.

Updated June 2022