ePlans Resource Center

*NEW QUICK GUIDE AVAILABLE! See Quick Links to the right →

Welcome to the ePlans Resource Center

  • Recommended Browsers - We recommend customers use Internet Explorer (IE). ePlans will also run in Google Chrome, although not all plan mark-up tools and comments will be visible.
  • Download Components - Before using ePlans for the first time, customers must download and install the required ProjectDoxComponents.msi file found on under the 'Login' button on the main eServices login screen (see below). This only needs to be installed once per computer.
  • Create an Account - Customers must create an eServices account prior to using both eApply and eServices. Click on 'Create An Account' and complete the requested information. You will then receive an email to verify the account and begin using eServices. 
  • Configure ePlans Site - For full functionality, add ePlans as a trusted site and confirm compatibility settings for your computer. You will also need to disable your computer's pop-up blocker.
Install PDox Components highlighted

ePlans User Guides and Manuals

  1. ePlans System Use Requirements v8-3 (PDF)
  2. Comprehensive ePlan Applicant User Guide (PDF)
  3. ProjectDox User Quick Book *portions may not apply to NCC ePlans (PDF)

ePlans Abridged User Guides 

  1. ePlans User Guide for Building Permits (PDF)
  2. ePlans User Guide for Land Development Projects (PDF)

ePlans User Videos

Please note the eServices Login screen may appear different then in the videos.