- Land Use
- Resident Services
- Elevator Compliance & Operation
Elevator Compliance & Operation
In order to ensure the safety of the riding public and to protect the workers in the elevator industry, the New Castle County Land Use Department enforces code compliance for elevators and other conveyances. The elevator enforcement provisions are defined by State and County Codes. In general, installations, maintenance, and inspections shall comply with ASME A17.1-2016 and ASME A18.1-2014 as currently adopted in the 2018 International Building Code, as amended by New Castle County and the New Castle County Property Maintenance Code.
The owner is responsible for ensuring the elevator meets all safety requirements on an annual basis. It is the owner’s direct responsibility to schedule the required safety inspection to ensure the safe operation of their elevators before obtaining a Certificate of Compliance and Operation.
State of Delaware requires licensed elevator maintenance companies to complete any maintenance and the required safety inspections and tests, upon request of the elevator owner or service company. At time of inspection, a Qualified Elevator Inspector shall record the inspection or test results and submit them to New Castle County Land Use.
Please review the FAQ section below for additional elevator information.
Certificates of Compliance and Operation
Elevator Certificates of Compliance and Operation are issued by New Castle County Department of Land Use annually. Statements are mailed out every June. Once the renewal fee is paid and the required inspections are verified by Land Use staff, an updated Certificate will be issued and may be obtained using the Parcel Search webpage.
- Enter the property address or parcel # into the search criteria.
- Click the Details link next to the property.
- Click the Elevator Certificates link at the top of the screen.
- Each Certificate will be listed individually by License #.
Customers can pay Elevator License fees using a credit card with the link below. The elevator license number is required to process this payment.
Frequently Asked Questions (FAQs)
Elevator Inspections and Maintenance:
Who is authorized to perform work on my elevator?
Is maintenance required for elevators?
When is an inspection required?
Who is authorized to perform inspections?
How do I submit an inspection report to New Castle County?
Elevator Compliance and Operation Certificate Statements:
Why am I receiving an Elevator Renewal Statement?
Why is the Statement sent to the Property Owner of Record on the tax bill?
How do I receive an updated Certificate?
Who is responsible for maintaining a current Elevator Compliance and Operation Certificate for an elevator?
How do I request a copy of the elevator records?
How do I contact the Land Use Department to discuss elevator compliance?