COVID-19: Library Information

COVID-19 virus image


To reduce the spread of COVID-19 (coronavirus) all New Castle County Libraries are temporarily closed until further notice, but services are still available.

Curbside Pickup:

All New Castle County Libraries are providing contactless curbside delivery of books, DVDs, and other media to library patrons. 

  1. Contact your library to place a hold on an item.
  2. You will receive a text or email notifying you that your hold is available for pickup. Call the library to schedule your pickup date. Pickup dates vary by library.
  3. Drive to your library pickup location. Signs will mark designated waiting areas for pickup. (Patrons using the Claymont Library will use the building’s drive-through window). 
  4. Once parked, contact the library and let them know your name, hold info, and your parking spot number.
  5. Staff will retrieve your checked out items, and bring them to your car. Remain in your vehicle with the trunk open, and your mask on. Library staff will place your items in the trunk and move away.

To find out more visit the Curbside Pickup service page.

Wireless Printing:

New Castle County Public Libraries are pleased to offer a curbside printing service. Starting the first week in August, you can email documents you would like printed to the library (en español). Patrons are limited to 10 black and white pages per day. Once you have emailed your document, call the library and set up a time to pick your prints up using our curbside service. Go to the library location you picked to print, follow the curbside pickup signs, and give the library a call. Your prints will be brought to you without contact. Libraries are temporarily waiving printing fees.

Book Bundles:

Finished a great book but aren’t sure what to read next? Want to get books for your kids but aren’t sure what to ask for? Don’t have time to search the library catalog for that perfect pick? New Castle County Libraries can help with their new Book Bundles service. Call or visit the library’s website to fill out a quick form to let library staff what format, topic, genre and/or reading level you’re looking for. Library staff will pull together a selection of 5-10 books for you. The items in the Book Bundle will be checked out to your account and can be picked up with the library’s curbside service.

3D Printing:

Our 3D printer is available for your requests! While libraries are closed, patrons can still send in their 3D print files to the Appoquinimink, Brandywine Hundred, Hockessin, Kirkwood, Newark, or Route 9 Library to be printed!

Fill out a quick form and email your .stl file. When the print is ready, the library will contact you and set up a time to pick up your object through the library’s curbside service. Contact your local library for additional information.

Library Information:

Are there library resources I can access online?
Yes. New Castle County Libraries provide a wide variety of digital services and resources:

Are you offering any programs online?
Yes. New Castle County Libraries are streaming several programs using Facebook and Zoom. Visit our online calendar to see a complete list of all virtual programs being offered, both in New Castle County and throughout the state. We will continue to add to this calendar as new programs are confirmed.

What if my items are due? Will I accrue late fees?
The due dates for all checked-out circulating materials will be extended until after we reopen. No late fees should accrue on materials that were originally due during the closure period.

Can I return books to library book drops?
Library book drops are open, you can return your materials. Please note, returned items will be quarantined for three days before being checked in.  

What if I have a hold ready for pickup?
Beginning in June libraries will contact patrons to schedule times for the items to be picked up using our Curbside Pickup Service. If you no longer want your hold, please contact your local library.

I don’t have a library card. How can I get one?
You can sign up online for a temporary library card.

My library card is expiring; can I renew it?
Yes. Visit our catalog, log into your account, and you will be prompted to renew your card. If you experience difficulties, contact your local library or visit Ask a Librarian Delaware for help.

What if I have a library question?
You can contact your local library by phone or visit Ask a Librarian Delaware to ask a librarian your question.

Can I still access Wi-Fi?
In addition to Wi-Fi in the libraries’ parking lots, New Castle County, in partnership with Verizon, Assurance Media, and Cisco-Meraki, is providing Wi-Fi hotspots. Users should remain in their vehicles while using the Wi-Fi hotspots. For more information, and a complete list of hotspots visit: https://www.newcastlede.gov/2015/Public-WIFI

What You Can Do to Keep Yourself and the Community Healthy

  • Stay home as much as possible. Only go out for essential needs (or if you’re an essential worker).
  • If someone is sick in your household, have them isolate to one room, and ideally have them use a separate bathroom.
  • Clean frequently used surfaces regularly.
  • Wash your hands for at least 20 seconds with warm water many times a day. Use hand sanitizer that is 60–90% alcohol-based.
  • Cover your cough with a tissue or your elbow.
  • Do not touch your face.
  • Wipe down frequently used objects like your phone with an alcohol-based wipe.
  • To help reduce the curve of coronavirus, stay at home whenever possible. If you do go out for an approved activity (things like going to the grocery store, pharmacy, picking up take out, or if you are an essential worker), be sure to maintain at least 6 feet of space between yourself and other people. Wash your hands when you return home.
  • If you are not feeling well or experiencing flu-like symptoms. Contact your doctor. If you don’t have a primary care doctor, contact the Division of Public Health Call Center, 866-408-1899 or email DPHcall@delaware.gov.

COVID-19 and Health Information:

Delaware Department of Health and Social Services: COVID-19
Review FAQs, press releases, and other information related to COVID-19 (coronavirus) in Delaware.

Center for Disease Control
FAQs and detailed information related to COVID-19 (coronavirus).

National Library of Medicine
Medical literature on COVID-19.

Delaware LibGuide: COVID-19
Provides links to additional information are available resources.

Other Information:

Delaware Primary - The Primary election will now take place on July 7.
Tax Filing Deadlines - The deadline to file your taxes has been moved to July 15.